Terrible sales service

Terrible service from Rayden. I dealt with him the entire week last week to buy a camera. Made the payment on Friday and sent him the pop. Today he tells me they don't have the camera and they have one possibly available for a client that is POSSIBLY going to collect it. Rayden made this decision clear in his mail to me that the POTENTIAL client will take priority over a client who has paid. This is not on and not the historical service I have been receiving from Outdoorphoto throughout the years I have been buying equipment for the companies I have worked at.