MB
M.D. Burger
Active since Jul 2016
6
Reviews
0
Industries
Reviews
6 reviews29 months ago
Terrible sales service
Terrible service from Rayden. I dealt with him the entire week last week to buy a camera. Made the payment on Friday and sent him the pop. Today he tells me they don't have the camera and they have one possibly available for a client that is POSSIBLY going to collect it. Rayden made this decision clear in his mail to me that the POTENTIAL client will take priority over a client who has paid. This is not on and not the historical service I have been receiving from Outdoorphoto throughout the years I have been buying equipment for the companies I have worked at.
0 replies
89 months ago
Extremely bad service Menlyn Quicksilver still not resolved!
I'm in the middle of a huge dispute with Quicksilver Menlyn. I went to the Menlyn Quicksilver store on the 3rd of November with my Nixon watch my Fiancé purchased for me as it is faulty. Tatum the store manager at first told me she can't help me and they can't send it in for me for repairs. I insisted she make a plan as the watch is under warranty, eventually there was a gentleman that also works there that was willing to help me out. So from here I left my watch with them hoping I could trust them. 2 weeks go past and I received no contact from them nor any form of updates so I decided to call myself. All the person could say on the other side of the line is that the watch is in and this was the update I received 4 times in a row every time I MYSELF phoned in to hear what's happening. Last week the 6th I called again and another lady said she will get back to me and she never did. So now today the 11th of December I phoned again and Tatum answered the phone. I asked her about my watch and she told me that it only went in now recently. Obviously agitated I told her to send me proof of her communications and she flat out refused and this turned into a shouting fest her shouting at me and me shouting at her. She still can't give me clear indication on what's happening and she told me Liezl will deal with me she's apparently the area manager. I went on to call the Nixon repair center where a gentleman confirmed my watch went in the 7th of December, almost a whole month later. I demand an apology from Tatum for the way she spoke to me and shouted at me , I have recordings of the conversation if any one needs and I demand a formal update on my watch.
0 replies
92 months ago
Sales Assit sales deceiving products with bad service.
I have been having lots of trouble dealing with Pieter Wallace and getting him to reply or provide decent service. He was all ears when he was willing to sign me up for a product our currently being installed fibre does not support. I have only realised this after I foolishly believed him when he said it will speed up the process of getting fibre installed and pulled into our unit. I emailed him the 18th September and did not receive any replies. Eventually I decided to call him yesterday (27th September) only to get excuses. I advised him to reverse the application as I will be going for Vox that is supported and much cheaper. He said that he will send the application to reverse and cc me immediately. I am still waiting for his email or any form of communication. I will forward this service delivery experience to Metro Fibre or maybe pop in there myself to explain to them how they are being represented in this matter.
0 replies
98 months ago
Ombuds Complaint
Good day, We have recently acquired a bond from FNB, what a mistake. FNB has "bullied" us into taking their policies and have failed to recognize the more superior polices we have in place this goes against TCF Outcome 6. We took up the policies because we had no other option but to entertain FNB. We still have no idea why our Sanlam policies have been rejected nor were we given a reason, no one can tell us which Sanlam policies are right and which "additional" policies we need this violates TCF Outcome 3. The policies FNB provided places us in a worse off position than our Sanlam policies. Since last month we we're trying to get hold of someone that can help us and we have records of multiple emails that haven't been to responded to regarding ceding the superior policies and cancelling the policies we we're bullied into taking without reason. This violates TCF Outcome 5. ( See references HL0067S41, HL0065SO1, HL00673J1 and Home Loan Ref 764/CS5/11/2017) These references have been marked as resolved? I wish to make a complaint to the banking ombud and request that you guys send me the means of doing this as it is my right by law and I demand this gets resolved asap.
210 replies
103 months ago
Bad attitude from Nomsa
After Miway decided to spike my premium more than it should I voiced my opinion stating I want to cancel my policy. One of the preservation agents (Nomsa) called me and already she had a very bad tone with me. I put the phone down immediately as I'd rather throw my money at a company that will treat me with respect. She called me back and confronted me for putting down the phone. This is not how professional business should be done.
166 replies
118 months ago
No Feedback Or Service, NONE.
<p>So I submited a tickect about the payment service that is broken and the ticket #363108 was just closed without any feedback or help. Now again I'm trying to pay to prevent my website from being closed down and again the payment services are broken. In the week when I called I held on for 34 minutes to try to get through to someone to help and no one answers. This service and help is rubbish. I would never reccomend it to anyone. Rather take Afrihost.</p>
122 replies
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1 Star
6 (100%)