1 reviews | Active since Member
Absolute ******* company, please people never use this company, they will steel your money!!! I booked these ******* to move my furniture from East London to Pretoria on the 24th of January 2025
I paid them in ful on the 15th of January 2025, on the day of removal I got a phone call saying their truck is being delayed in Port Elizabeth, and that they will collect my furniture on the following Monday. Needles to say I received another call saying the truck was broken down and was now suddenly in a workshop somewhere....
This carried on for quite some time, they stopped keeping me up to date and I had to whatsapp them to try get answers on a daily basis but there they could never give me a clear answer as to when my thing will be fetched.
The communication is none existent, bare in mind I had to also pay for a storage unit in Pretoria for my furniture to be taken to, this unit is still standing empty so paid a month for absolutely nothing.
Eventually on the 13th of February I sent them my bank details and requested a refund, 3 days later they sent me a refund request to be completed in order for them to refund me.
Once I did that I was informed that the refund will take 30 days l, how ridiculous is that? I paid them in full the same day I accepted their quote.
I then had to **** out money to get another company to do the work for me.
DO NOT USE OUTENIQUA MOVERS, THEY ARE *******.
RATHER USE EEZI MOVERS, IT HAS TAKEN THEM LESS THAN A WEEK TO MOVE ALL MY FURNITURE FOR ME.