Service with a Smile

We visited Overland Tileba on 24 January to buy some thirst quenchers on a scorching hot day. The store was bustling and stocked to the fill, I mean, even stacked in the aisles.

The lady in the store was extremely helpful and gladly fetched the liquor I could not find from where it was stashed underneath heaps of others. She even helped me carry all my items to the till chatting and joking along.

The gentleman behind the till was just as friendly and talkative, serving me with pleasure. Once more, my purchases were eagerly carried outside to my car and they left me with good wishes as I pulled off.

Now that is what I call service excellence!!