KD
Kobus B
Active since Nov 2019
21
Reviews
0
Industries
Reviews
21 reviews21 months ago
Euroclothing Trap
This company places nice videos on TikTok where they open a huge bale of jackets, coats and blazers imported from Europe. Each item is opened and the label is shown for you to google and confirm the quality brand. My daughter and I ordered such a bale from their account on WhatsApp where they provided banking details and pictures of a short lady modelling the types of jackets and coats we could expect in the bale we chose. Our bale arrived promptly and intact via courier. However, when we opened the bale, the clothing items were mainly for children and we ordered an adult bale. My daughter 28 is small in build and could not even put on some of their jackets. Shockingly, the clothing items were all second-hand!! Some had buttons missing or broken, one item had a little tear and hardly any of the items resembled the ones in the pictures. Infuriatingly, the fact that the clothing is second-hand and used, was not mentioned once in all the marketing material. We phoned the office in Cape Town and spoke to a lady who could not say why they do not stress the fact that all clothing sent out in these bales was second-hand. She casually advised us that they do not refund our purchase upon return and that we should sell the jackets with missing or broken buttons for a few bucks less. We were told that we could exchange the bale for another type which apparently contained more adult or larger clothing items, but we had to pay the courier for the return, half of the new bale courier, plus the difference between our original bale and the other more expensive type of bale. We decided to cut our losses and donated the clothing to charity. Be aware of these people and watch out. Their Cape Town office is at 87A Station Road, Observatory, Cape Town. Their phone/WhatsApp number is 071 222 2274 They are also on Facebook as Euroclothing and on Instagram as @euroclothing_sa
0 replies
31 months ago
10 days and 10 nights
My Showmax payment was debited against my Vodacom bill 2 days prematurely and wss obviously rejected. I tried the chat platform, but the live agent could not help me to make a once off payment which would allow me to watch Showmax until my November payment goes off on 2 November. There is no number I could dial, so I opted to send them an email to their helpdesk. The reply informed me that they have received my complaint, and would come back to me within the next 10 (TEN) days. TEN days!!?? I’m willing to make an immediate once-off payment now, but it might take 10 days to come back to me!! I wonder if Netflix is the same…
0 replies
39 months ago
Service with a Smile
We visited Overland Tileba on 24 January to buy some thirst quenchers on a scorching hot day. The store was bustling and stocked to the fill, I mean, even stacked in the aisles. The lady in the store was extremely helpful and gladly fetched the liquor I could not find from where it was stashed underneath heaps of others. She even helped me carry all my items to the till chatting and joking along. The gentleman behind the till was just as friendly and talkative, serving me with pleasure. Once more, my purchases were eagerly carried outside to my car and they left me with good wishes as I pulled off. Now that is what I call service excellence!!
0 replies
47 months ago
Welcome turned unwelcome!
The reserve changed its rules regarding alcohol being taken into the reserve about three months ago, but it was not conspicuous on its website. We visited the reserve more than three months ago and obviously, when we arrived with our coolbox, we had to leave it at the gate. Furthermore, when we got to the office to pay for admission, we noticed that the reserve operates cashless (whilst I have stopped at the last petrol station to withdraw cash for that purpose). Also not on the website. Not a pleasant arrival and welcoming, but being nature lovers, we nonetheless went inside to enjoy the animals. We simply feel that they could consider rendering good customer service to the people keeping the place running. Come on Rietvlei, stand out above the other municipal institutions by going the extra mile for your patrons!
0 replies
52 months ago
Know your Stuff
Went to CTM in Montana yesterday to buy a bath/shower mixer tap. After an initial lack of product knowledge from the floor, Jarques stepped in to save the day. He knows the products available and his service was friendly and professional. Thank you Jarques.
0 replies
53 months ago
Maniac Driver
Good day, the driver of this vehicle (FK 90 HJ GP) on 18 November at 14:30 made an unlawful U-turn outside the Wonderboom Junction Mall in very busy traffic. This caused several vehicles to apply brakes as the traffic was condensed. He then proceeded to change lanes several times (Zik Zak) at speed above the speed limit in that area without using his indicator in order to get to the front of the queue. The vehicle was a Ford Icon and it had the name Allen Josh on the rear bumper with a large Ford emblem covering the rear window, also displaying the contact details for Joss Allen Auto. This barbaric driving style is dangerous.
0 replies
53 months ago
Contingency Planning Excellence
Amidst the industrial action currently going on at Makro, I decided to jump the queues on Friday and do some Black Friday shopping today, 24 November. Whilst the disgruntled employees were protesting outside the Wonderboom Makro, I went inside the buzzing liquor store, not really knowing what to expect. What a pleasant surprise though. The shelves were stocked, the isles were clear, the shop was clean, almost all the pay points were manned and knowledgeable casual assistants were friendly and helpful. My shopping experience went seamless and satisfying. Well done Massmart and Makro. That is contingency planning worth recognizing!
53 replies
55 months ago
Medical Trust
I have been admitted last week to undergo an angiogram. From the pre-admittance authorization arranged by the cardiologist receptionist, the members at the hospital reception, the ward staff etc, I was impressed with the customer services and focus on the individual. The team in ward 2 furthermore gets my thumbs-up for service excellence. Their friendly and professional approach set patients at ease. Drawing my blood has hardly ever been that seamless a process. The food was good and tasty, so even the kitchen personnel has got it right. And then... The team assisting the cardiologist (Dr. Adeyemo) in the theatre was out of this world. I could not have asked for more professionalism, diligence, empathy, vigilance, care and team cohesion. Bravo A-Team! You almost make one look forward to undergoing an angiogram. So all in all, my going-to-the-hospital experience was a more than pleasant one!
0 replies
56 months ago
Easy does it thanks to TaxTim
These guys are really taking the stress out of tax filing. Competent and friendly consultants help you every step of the way and seem to never loose patience with non-financial tax filers. And they even put in the same amount of dedication into a come-back from SARS as into a new assessment. Well done and thank you!
0 replies
57 months ago
Hats off for the eye institute!
What a pleasure! Professional staff doing their work friendly, properly and on time. Constant feedback and communication, just like good customer service used to- and needs to be. WOW!
0 replies
Review Distribution
5 Star
10 (47.61904761904762%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (19.047619047619047%)
1 Star
7 (33.333333333333336%)