The worst business to ever deal with

They are the worst agency I have dealt with. I moved out of a Unit dealing with an agent named Thapelo Boipane. He is such an unpleasant and unprofessional agent to deal with. You will never find him, he never follows up or responds. He ****med me out of my deposit by charging me for bogus fees that he has no proof off. He never showed up on the day of Exit inspection and then proceeded to have fees deducted from my deposit without any official report that he did. I have escalated this to Mikayla Kaschula who then told me that she will come back to me Monday business day of 18 of December and nothing from her too. I have called their offices countless times and still with no response but a very rude email from Thapelo confronting me on what he should have done. The worst agencies to deal with if you are around East London