HR lacking the Human aspect

I received a call that I had luckily been shortlisted to attend an interview at the company. The person that called Chevaun, kept repeating that she had called me the Friday but couldn't get ahold of me- she expressed her apologies and asked that I attend an interview the next day - I complied and asked that she send me the job spec and details -

I never received these so I assumed they changed their mind and on with my life I went. The next day early in the morning the same ...person.... called and asked that the interview be virtual - I explained sure , however it is an inconvenience now seeing as I didn't receive the email the first time . She then said " WELL then there must be a problem with YOUR email" I explained that there was nothing wrong with my email as I had used it all day an even that morning - the tone of the conversation went completely left and she became VERY aggressive, which i explained to her and she just got more and more aggressive.

I then informed her I don't wnt to work for a company that has people that think its ok to speak to potential candidates like that and act like that on the phone - it could have been resolved with "Oh sorry about that wonder what happened if you can still make it I will forward you the link again - please just confirm" but NO, Not Chevaun.

I implore that if your calls are recorded that that call be listened to and Chevaun receive some telephone etiquette training and maybe some emotional intelligence causes because it really isn't a good look to have HR be so nasty an aggressive.