Disgusted in the service received.

Our vehicle had a body issue with our steering rack that thorn out of the firewall. For this to be fixed/welded the engine must have been taken out. We have a checklist of when we booked the vehicle in that there are no problems with the engine but the body. After 2 weeks and no communication from them, we were told the vehicle went to a brake doctor we were never aware of this only when they said we can fetch the vehicle they are done but we got there and now we had engine problems. And then we were told the vehicle has to go BACK to the brake doctor we were NOT told that the vehicle left their premises and the brake doctor is an uncredited'mechanic' rather would say a s****yard by the looks of it. They then said they are going to get AA to inspect the vehicle to determine who caused the engine damages and that we have to pay for it. Today we had to pay the full amount to get our vehicle back in a very bad state we are definitely not done with these people they are highly unprofessional and uncommunicative. They are a bunch of amateurs please avoid this place for your own good.