Oztrail.co.za......worst quality and service

Oztrailstore.co.za Worst customer service ever......even when you purchase online you ask a question no one replies ....they dont even have one single telephone number on the site.....so you are left sending emails....with no reply....eventualy after days they will tell you .....they will find out from their supplier if they can honour their warranty....I spent over R6000 rand used the gazebo twice and the frame broke......absolute poor quality.....dont waste your money...they have zero but zero care for their customers.