Terrible service

PT Paint and Panel fixed my mother’s car after she had an accident. They took extremely long to fix the car and their communication was shockingly poor. When the car was finished they did not have the car’s badge. They promised that they will let us know as soon as the badge arrives. It is now 5 months later and still no badge. I have sent many messages, phoned Solomon but to no avail. They do not even have the decency to phone me back. This whole experience with PT Paint & Panel was shockingly bad. I will now report them to Outsurance as well.