Blackheath Branch supply wrong type of paint

I ordered and paid for 3 tins of paint to be colour mixed on 17 January and collected it on 18 January 2025

I asked 3 time sthat the paint be enamel low gloss like Plascon Velvaglo

I used the paint yesterday and all 3 tins are gloss enamel.

I went into the store this morning to ask if they have something to make the paint more flat They said no

I said that I has asked 3 times for a Velavglo enamel finish and this is what was given to me.

I then said that I have just wasted R100o on paint taht i cannot use and I got very upset.

A young white guy then said that I must not be rude.

I said what must I do with 3 tins of paint I cannot use. He said use the paint on something else. He also said people make mistakes.

Ok so your staff make mistakes and I must pay Am I so stupid???

What a stupid comment Maybe he needs to get some intelligence to work with customers

Please tell me what I am now supposed to do with 3 tins of paint I cannot use.?

In terms of the consumer protection act you are liable to replace the paint free of charge.