Bad booking turn into a smile

Had a great stay with Parade Hotel. We booked in for two nights. Unfortunately the agent we used mes up our booking (agado). We did not receive a room even close to our requests. The staff was very helpful and made sure we were a little bit more comfortable the 1st night, by the second night we were fully sorted with all that we asked for. Thank you Parade Hotel for helping out where it was possible. Thank for the friendly staff and all the good times.