UTTERLY DISAPPOINTED

Insurance company advised Paramount on 22nd February to proceed with ordering of part and repair of a rear light and small fender bender. Car requested on 5th March. WhatsApp sents indicating 7-10 working days for repair. FIRST ALARM BELL. Should have listened!

On Monday, 11th March I call again after little feedback the previous week to be told THAT THE COURIER HAS NOT DELIVERED the replacement part and a painting station is "broken" and we busy... and I have to many responsibilities, too much work, I can't get to everything. 12th March, IN ASSEMBLY will be available late Wednesday or Thursday. 14th March, IN ASSEMBLY still but will follow-up SUDDENLY CAR available at 4pm BUT NOTE ONLY CASH ACCEPTABLE OR IMMEDIATE TRANSFER

Sent a picture of notice at reception, which I was NEVER in as I didn't drop-off vehicle for repair, but no communication about this on the whole days!!!!

NEVER USE PARAMOUNT BODYWORKS AGAIN