Bad services in a everchanging world.

I placed an order with Wellness Warehouse who uses the services of this company. 4 days later I am still waiting for my order to be delivered and the call centre staff is of no use. I have been calling for 2 days now I was first told the goods are coming from JHB WOW Wellness Warehouse is all over Cape Town so this is news, then when I called in I ask the lady to either speak lounder or into her mike as she was very faint, she answers me with a very annoyed I am and hangs up the call. I call back to get someone else who says they can't check with the driver when my goods will be arriving irrespective of the fact that I am telling her I need to go to work so need some sort of indication. I ask to speak to a manager and get bounced from one person to the next all sounding as if the word "manager" is foreign to there vocabulary. I would not trust my business with this company they are pathetic to say the least.