PARK AND WORRY

More like Park and Worry!! On the 21/12/2019 we used the services of Park and Smile valet services from King Shaka airport. It was the beginning of the most horrid experience I have ever had with valet parking services. The Valet service we normally used was fully booked for our requested period and we were forced to look for another service provider. The lady who turned up to collect the vehicle was late and not in uniform. She demanded full payment in cash which we did pay, but requested that we should have been informed of this beforehand. 45 minutes later we get a call from a friend informing us that they have seen our vehicle in Verulam which they then followed from Mount road to the BP garage in Verulam and a male was driving the vehicle. I immediately called the "lady" and was duly informed that they did another pick up and the vehicle was now being driven to the "cages". Upon our return on /1/2020 the "lady" turned up a hour later. The vehicle looked as if it was washed with a dirty rag and someone had tampered with the reset settings. Upon investigating my Discovery Insure tracker we noticed that the vehicle was again used on the 26/12/2019. This company is giving the entire industry a bad name and should be removed from its panel!!