Active since Mar 2009
I cancelled my MTN insurance on the 4/9/2025 but I am still being charged till the end of October. This is daylight *******!!
I am trying to cancel one of my products but it seems impossible to do so. on my account page after pressing the cancel button it will ask for the product name and once chosen it cannot submit. if you call then you are made to hold for an eternity. This type of service cannot be expected from such a large company.
be aware of all communications received and make sure you read the fine print. When child member turns 18 ensure that you notify them or else they will debit your account with the full adult membership fees without your consent!
a company with a shady marketing strategy. They offer you a high yield inkjet cartridge for around R750 which they claim is a discounted price and this can be paid over 3 months. Once paid a lady from "Head office" then calls and asks when should they deliver the the other cartridges as this was a bulk deal. Beware of this scam!! regards Dr.Reddy
More like Park and Worry!! On the 21/12/2019 we used the services of Park and Smile valet services from King Shaka airport. It was the beginning of the most horrid experience I have ever had with valet parking services. The Valet service we normally used was fully booked for our requested period and we were forced to look for another service provider. The lady who turned up to collect the vehicle was late and not in uniform. She demanded full payment in cash which we did pay, but requested that we should have been informed of this beforehand. 45 minutes later we get a call from a friend informing us that they have seen our vehicle in Verulam which they then followed from Mount road to the BP garage in Verulam and a male was driving the vehicle. I immediately called the "lady" and was duly informed that they did another pick up and the vehicle was now being driven to the "cages". Upon our return on /1/2020 the "lady" turned up a hour later. The vehicle looked as if it was washed with a dirty rag and someone had tampered with the reset settings. Upon investigating my Discovery Insure tracker we noticed that the vehicle was again used on the 26/12/2019. This company is giving the entire industry a bad name and should be removed from its panel!!
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