Obnoxious behavior of boom controller Mandisa at exit boom gate gateway

Dealt with an extremely *********** woman Mandisa at the exit boom Virgin active gateway. Entered at about 9-10 am and validated my ticket at the gym. Validated the ticket at the ticket machine at about 10-10 am. At the exit boom the machine swallowed my ticked. Used intercom and spoke to Mandisa who accused me of being a ****- she told me I had lost my ticket and had to proceed to the ticket machine and pay a R50 fine. The more I explained that the boom machine had swallowed my ticked the more ruder and offensive she got. Eventually the supervisor Joseph came and found my ticket stuck in the machine. Mandisa should not be allowed to deal with the public and should be severely disciplined for her disgusting behavior.