1 reviews | Active since Member
A total let done and disappointment lunch experience after so many years of supporting this family restaurant in Rosettenville. We have been patrons since they start collecting business ties in the 1990's. Not only was the food disappointing but also the attitude of the owner, or one of the owners Jose. My wife and I wanted to enjoy a nice Portuguese lunch today. We ordered a medium rump espatada and a full peri peri chicken. The espatada my wife ordered was over well done and dry and we returned the food - only to be replaced by a very sinewy rump espatada. My full chicken was very dry, to the extent that we requested to speak to the owner (Jose?) I suggested that he taste the chicken, to determine the validity of my complaint. Unfortunately he refused, and explained that his chicken supplier had a problem with the size of the chickens he delivered. The complaint was not about the size of the chicken but about the quality and dryness of the chicken. Jose was irritated with me complaining and walked away. Not the response we expected from a owner of a well established Portuguese restaurant boasting on their website of good cuisine and friendly eatery. Perhaps their business is thriving and our valid complaint about the quality does not really matter if they loose seasoned customers. Not much left of the good food and warm atmosphere we used to experience. We settled the full bill and left.