No proffesional service. unhelpful and pathetic

Most pathetic service. Sent email to request information. Application form was sent though to me and that was all. Today i went to Passport 2000, as per google maps address, only to find out that they had moved. i then started searching google to find out where they had moved to but with to success. it only gave the address of where they use to be with no further information. Calling them is even worse. the landline is currently busy...???? The cell number's mail box is full and the 087 number doesnt even go through. After spending moe that an hour trying to get through to them, I gave up. I arrived home and then only did Rhonda call back. Sorry mam, we have been closed since june 2020. you need to make an appointment and submit all documents online and do an EFT. then only can we can only help you on 4 april. our ladies are at DHA in Edenvale.

This is so unprofessional. If these details were communicated or on their website things would have been so much easier.