*********** Salesman

Where do i start? Purchasing of the car......

After a very difficult sales process with the Salesman (Bantu), i was told the car i bought is not yet ready for delivery. A week later, upon escalating, a courtesy car was provided. Well, i paid insurance for the car that was not in our possession plus the courtesy car. Insane!

Few weeks later a swap was done. This was in September of 2025.

It appears registration of the car was not completed. Disc expired end of December. Upon follow up, Salesman was clueless of what was going on. No feedback. After many follow ups i was told the car needs roadworthy test. I organised same (and paid for out of my pocket).

Many more follow ups to sort out the issue. Finally i was told there are outstandign cars i need to licence. This was done promptly.

On a Friday, our Client up in arms as a result of an unlicenced vehicle i reached out to Branch Manager who advised that i get the licensing done. Drove to Lyttelton (Centurion) post office. No luck. This process gets done at a licencing office only, apparently. No one to help me understand where this licencing was done. By the time i got to the right place, they were closing and i didnt have all the required documents. Finally i got the licence disc on Monday 2 Feb 2026, after waiting 3hrs on the que.

Remind me again, why did i pay for Licence and Registration on the invoice?