PH
Pat Hinde Toyota Boksburg
Unclaimed Business
PH
Pat Hinde Toyota Boksburg
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Pat Hinde Toyota Boksburg
Pat Hinde Toyota Boksburg has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Pat Hinde Toyota Boksburg across 18 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMD
Mzolisi D
1 reviews | Active since Jan 2020
3 Feb 2026, 15:41
*********** Salesman
Where do i start? Purchasing of the car...... After a very difficult sales process with the Salesman (Bantu), i was told the car i bought is not yet ready for delivery. A week later, upon escalating, a courtesy car was provided. Well, i paid insurance for the car that was not in our possession plus the courtesy car. Insane! Few weeks later a swap was done. This was in September of 2025. It appears registration of the car was not completed. Disc expired end of December. Upon follow up, Salesman was clueless of what was going on. No feedback. After many follow ups i was told the car needs roadworthy test. I organised same (and paid for out of my pocket). Many more follow ups to sort out the issue. Finally i was told there are outstandign cars i need to licence. This was done promptly. On a Friday, our Client up in arms as a result of an unlicenced vehicle i reached out to Branch Manager who advised that i get the licensing done. Drove to Lyttelton (Centurion) post office. No luck. This process gets done at a licencing office only, apparently. No one to help me understand where this licencing was done. By the time i got to the right place, they were closing and i didnt have all the required documents. Finally i got the licence disc on Monday 2 Feb 2026, after waiting 3hrs on the que. Remind me again, why did i pay for Licence and Registration on the invoice?
Helpful (0)
|Replies (0)MD
Mzolisi D
1 reviews | Active since Jan 2020
3 Feb 2026, 15:41
*********** Salesman
Where do i start? Purchasing of the car...... After a very difficult sales process with the Salesman (Bantu), i was told the car i bought is not yet ready for delivery. A week later, upon escalating, a courtesy car was provided. Well, i paid insurance for the car that was not in our possession plus the courtesy car. Insane! Few weeks later a swap was done. This was in September of 2025. It appears registration of the car was not completed. Disc expired end of December. Upon follow up, Salesman was clueless of what was going on. No feedback. After many follow ups i was told the car needs roadworthy test. I organised same (and paid for out of my pocket). Many more follow ups to sort out the issue. Finally i was told there are outstandign cars i need to licence. This was done promptly. On a Friday, our Client up in arms as a result of an unlicenced vehicle i reached out to Branch Manager who advised that i get the licensing done. Drove to Lyttelton (Centurion) post office. No luck. This process gets done at a licencing office only, apparently. No one to help me understand where this licencing was done. By the time i got to the right place, they were closing and i didnt have all the required documents. Finally i got the licence disc on Monday 2 Feb 2026, after waiting 3hrs on the que. Remind me again, why did i pay for Licence and Registration on the invoice?
0
Replies (0)YL
Yvonne L
1 reviews | Active since Jan 2020
16 Apr 2025, 09:08
Best service: Pat Hinde Toyota Boksburg
I would like to give Pat Hinde Toyota Boksburg a 5/5 for a seamless process when I purchased my Corolla Cross. Brandon and Helen ensured that my application was processed within hours and got my car within a day of e-signing my documents. Big ups guys
Helpful (0)
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Yvonne L
1 reviews | Active since Jan 2020
16 Apr 2025, 09:08
Best service: Pat Hinde Toyota Boksburg
I would like to give Pat Hinde Toyota Boksburg a 5/5 for a seamless process when I purchased my Corolla Cross. Brandon and Helen ensured that my application was processed within hours and got my car within a day of e-signing my documents. Big ups guys
0
Replies (0)MF
Muhammed F
1 reviews | Active since Jan 2020
13 Oct 2024, 16:33
Pathetic Service from Pat Hinde Boksburg - and Rude Service Manager
A couple of weeks ago I took my vehicle in to Pat Hinde Toyota, Boksburg to have my coolant pump replaced. A couple days later I noticed a leak under my vehicle. I was not sure what it was, I assumed it was an oil leak. It was not a substantial leak, just a few drops every couple hour that the vehicle stood, so I didn’t pay too much heed and decided that I would take it in when I got a chance. Some days later I wanted to see what type of oil was leaking and to find the position of the leak. I placed pieces of large cardboard under my vehicle and thereby located the position. I then placed a plastic cup at that position to see what fluid it was - and I found it was coolant, not oil. I immediately phoned the Service Advisor at Pat Hinde and told him about the leaking coolant. I took my car in later that day. It was the 09th of October 2024 Some background on my vehicle (Toyota can check/verify these statements): - I have never had a leak on my car. - I repair / replace any component timeously to avoid further problems. - I take good care of my vehicle. After waiting about 2 hours, they told me there was nothing wrong. The service advisor explained to me that they could not find any leak. How *********** of a Toyota dealership. They had no idea of what they were doing. I showed them myself where the leak was, and they took the vehicle back into the workshop. After waiting another hour, I finally asked my wife to collect me. I left my vehicle overnight for them to find the problem. The next day there was no word whatsoever from the service advisor. I phoned a coupe of times and didn’t get hold of him, so I left messages for my calls to be returned but he didn’t return my calls. I eventually drove to the dealership and was then told that the radiator was leaking. They presented me with a quote to replace the radiator. I was not happy at all. I spoke to the service manager, TJ, and explained to him that the radiator only started leaking after they had worked on the coolant pump. I explained to him that I was prepared to pay for the repairs, but not the full amount as I am sure there was a procedural fault with the way they had installed the pump. Little did I know that I was dealing with one of the rudest (if not the rudest) service manager of any car dealership I have ever visited. The Service Manager, TJ, is rude. He has zero people skills and was not prepared to even listen to me. His only explanation was “There is nothing I can do. That’s what needs to be done, you must pay for it.” TJ’s attitude and manner were completely aggressive. I explained to him that air in the system could do that. If the system had not been bled properly, the air in the system would expand faster than fluid and cause higher pressure which could cause something in the system to leak. It quickly became clear to me that this service manager had absolutely no idea of what I was talking about. He stuck to his same line of “That’s our quote, you must pay for the repair.’ A friend of mine used to work at that dealership as a mechanic. I phoned him for advise as to what to do about my vehicle. This ex-employee told me that the Pat Hinde workshop is now all about profit and zero customer service. I was not prepared to deal with them any further and drove my vehicle away from their workshop with the leaking radiator to take it elsewhere. I was a regular customer at Pat Hinde Boksburg; services were done at their dealership, but they won’t see me again at their dealership. Absolutely pathetic service, but even worse, a rude and aggressive service manager who couldn’t even speak decently to a customer. As a note, I have other vehicles, one of which is a Hyundai. I take that car to Hyundai Boksburg. As a comparison between the 2 dealerships, Hyundai Boksburg’s Service Manager, Brian Tuck, is a people-focused manager who puts the customer first. He is a pleasure to deal with. I have had a similar incident with them (Hyundai Boksburg) and Brian unflinchingly met me halfway on the second repair job as he felt it was unfair for a customer to have to foot the entire bill after they had just worked on my car.
Helpful (0)
|Replies (0)MF
Muhammed F
1 reviews | Active since Jan 2020
13 Oct 2024, 16:33
Pathetic Service from Pat Hinde Boksburg - and Rude Service Manager
A couple of weeks ago I took my vehicle in to Pat Hinde Toyota, Boksburg to have my coolant pump replaced. A couple days later I noticed a leak under my vehicle. I was not sure what it was, I assumed it was an oil leak. It was not a substantial leak, just a few drops every couple hour that the vehicle stood, so I didn’t pay too much heed and decided that I would take it in when I got a chance. Some days later I wanted to see what type of oil was leaking and to find the position of the leak. I placed pieces of large cardboard under my vehicle and thereby located the position. I then placed a plastic cup at that position to see what fluid it was - and I found it was coolant, not oil. I immediately phoned the Service Advisor at Pat Hinde and told him about the leaking coolant. I took my car in later that day. It was the 09th of October 2024 Some background on my vehicle (Toyota can check/verify these statements): - I have never had a leak on my car. - I repair / replace any component timeously to avoid further problems. - I take good care of my vehicle. After waiting about 2 hours, they told me there was nothing wrong. The service advisor explained to me that they could not find any leak. How *********** of a Toyota dealership. They had no idea of what they were doing. I showed them myself where the leak was, and they took the vehicle back into the workshop. After waiting another hour, I finally asked my wife to collect me. I left my vehicle overnight for them to find the problem. The next day there was no word whatsoever from the service advisor. I phoned a coupe of times and didn’t get hold of him, so I left messages for my calls to be returned but he didn’t return my calls. I eventually drove to the dealership and was then told that the radiator was leaking. They presented me with a quote to replace the radiator. I was not happy at all. I spoke to the service manager, TJ, and explained to him that the radiator only started leaking after they had worked on the coolant pump. I explained to him that I was prepared to pay for the repairs, but not the full amount as I am sure there was a procedural fault with the way they had installed the pump. Little did I know that I was dealing with one of the rudest (if not the rudest) service manager of any car dealership I have ever visited. The Service Manager, TJ, is rude. He has zero people skills and was not prepared to even listen to me. His only explanation was “There is nothing I can do. That’s what needs to be done, you must pay for it.” TJ’s attitude and manner were completely aggressive. I explained to him that air in the system could do that. If the system had not been bled properly, the air in the system would expand faster than fluid and cause higher pressure which could cause something in the system to leak. It quickly became clear to me that this service manager had absolutely no idea of what I was talking about. He stuck to his same line of “That’s our quote, you must pay for the repair.’ A friend of mine used to work at that dealership as a mechanic. I phoned him for advise as to what to do about my vehicle. This ex-employee told me that the Pat Hinde workshop is now all about profit and zero customer service. I was not prepared to deal with them any further and drove my vehicle away from their workshop with the leaking radiator to take it elsewhere. I was a regular customer at Pat Hinde Boksburg; services were done at their dealership, but they won’t see me again at their dealership. Absolutely pathetic service, but even worse, a rude and aggressive service manager who couldn’t even speak decently to a customer. As a note, I have other vehicles, one of which is a Hyundai. I take that car to Hyundai Boksburg. As a comparison between the 2 dealerships, Hyundai Boksburg’s Service Manager, Brian Tuck, is a people-focused manager who puts the customer first. He is a pleasure to deal with. I have had a similar incident with them (Hyundai Boksburg) and Brian unflinchingly met me halfway on the second repair job as he felt it was unfair for a customer to have to foot the entire bill after they had just worked on my car.
0
Replies (0)RR
HD
Hamilton D
1 reviews | Active since Jan 2020
12 Dec 2023, 13:36
Toyota Boksburg
The service at Boksburg Toyota is the worse. Every time I take my vehicles there I must have an issue. Today I bought in one of my vehicles for service and seals replacement, nothing is done. The vehicle must go to secunda at 4 and they don’t even attend or let us know what’s their plan regarding this. Toyota South Africa must close the service dept of this branch. We have a lady here who her engine cover was broken by the mechanics and they decided to put it like that. Is this how they are suppose to do business? Boksburg Toyota must stop allowing students to do jobs which require people with experience. This thing of you not hiring and paying these kids R3500 to save costs is costing us as your customers. You guys need to do better. Today is the last day I’m taking my car to Toyota Boksburg/dunswart for service. This is BS
Helpful (0)
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Hamilton D
1 reviews | Active since Jan 2020
12 Dec 2023, 13:36
Toyota Boksburg
The service at Boksburg Toyota is the worse. Every time I take my vehicles there I must have an issue. Today I bought in one of my vehicles for service and seals replacement, nothing is done. The vehicle must go to secunda at 4 and they don’t even attend or let us know what’s their plan regarding this. Toyota South Africa must close the service dept of this branch. We have a lady here who her engine cover was broken by the mechanics and they decided to put it like that. Is this how they are suppose to do business? Boksburg Toyota must stop allowing students to do jobs which require people with experience. This thing of you not hiring and paying these kids R3500 to save costs is costing us as your customers. You guys need to do better. Today is the last day I’m taking my car to Toyota Boksburg/dunswart for service. This is BS
0
Replies (0)lK
lebo K
1 reviews | Active since Jan 2020
1 Oct 2023, 11:39
****med by Pat Hinde Toyota Boksburg - Dunsward
I brough a car from Pat Hinder Toyota Boksburg- Dunswart a month ago - already I had two mechanical break down with the car. I am very disappointed with the service I have received from such a brand, when I bought the car they had assumed me that the car was in perfect condition, never mind it was a pre-owned. I got the car on 52km. I was ****med by Totoya. The most annoying part is that they when they took my car for repairs, they said they repaired the broken part, however the car only drove for a week then I got a breakdown again. I am so heartbroken and disappointed of the service received. This car has always been my dream car since 2018......... Please be aware of such and I would advise and definitely not recommend that you purchase from Toyota especially when it comes to pre-owned cars. right know I'm even considering selling the car. I was ****med by Toyota ( Pat Hinde Toyota Boksburg - Dunswart). They said the car was in perfect condition Hope Toyota South Africa can see this message and intervene. I have sent the sales consultant an email requesting that they give me another car equivalent to the value of my car or re-imburse me the cash. Customers please be aware of such and be very diligent....... Lebo Morake 073 564 7247 email: lebokhanye91@gmail.com
Helpful (0)
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lebo K
1 reviews | Active since Jan 2020
1 Oct 2023, 11:39
****med by Pat Hinde Toyota Boksburg - Dunsward
I brough a car from Pat Hinder Toyota Boksburg- Dunswart a month ago - already I had two mechanical break down with the car. I am very disappointed with the service I have received from such a brand, when I bought the car they had assumed me that the car was in perfect condition, never mind it was a pre-owned. I got the car on 52km. I was ****med by Totoya. The most annoying part is that they when they took my car for repairs, they said they repaired the broken part, however the car only drove for a week then I got a breakdown again. I am so heartbroken and disappointed of the service received. This car has always been my dream car since 2018......... Please be aware of such and I would advise and definitely not recommend that you purchase from Toyota especially when it comes to pre-owned cars. right know I'm even considering selling the car. I was ****med by Toyota ( Pat Hinde Toyota Boksburg - Dunswart). They said the car was in perfect condition Hope Toyota South Africa can see this message and intervene. I have sent the sales consultant an email requesting that they give me another car equivalent to the value of my car or re-imburse me the cash. Customers please be aware of such and be very diligent....... Lebo Morake 073 564 7247 email: lebokhanye91@gmail.com
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AS
Anthony S
1 reviews | Active since Jan 2020
7 Jul 2021, 19:01
Excellent after sales service by Pat Hinde Toyota Booksburg, Sales Manager.
Mr. Slabbert, the Sales Manager went beyond the call of duty by arranging a service and warranty part replacement on my Corolla 1.2XS, at the Constantia branch, despite the sale transaction having taken place in 2020 already. Now that's what I call " after sales service." He could easily have turned me away because the dealership no longer have a vested interest in the car. Kudos to you, Sir. The motor vehicle industry needs more salesmen and managers like you.
Helpful (0)
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Anthony S
1 reviews | Active since Jan 2020
7 Jul 2021, 19:01
Excellent after sales service by Pat Hinde Toyota Booksburg, Sales Manager.
Mr. Slabbert, the Sales Manager went beyond the call of duty by arranging a service and warranty part replacement on my Corolla 1.2XS, at the Constantia branch, despite the sale transaction having taken place in 2020 already. Now that's what I call " after sales service." He could easily have turned me away because the dealership no longer have a vested interest in the car. Kudos to you, Sir. The motor vehicle industry needs more salesmen and managers like you.
0
Replies (0)