They don't even deserve a star at all

They don't even deserve a star at all. I booked in a Toyota prestige last year for a service in 2024 between the 10th and the 15 December. Later that faithful day I was told that the engine had ceased I got a quotation to replace the engine for over 170K. I asked them more about engine replacement I was told if I get the new engine they will charge labour over 8K give or take. They also need to strip the old engine and take some parts. It didn't make sense at all as the stripping the old engine for part to use in the new one. My brother is not a mechanic but he thought their diagnosis was untrue and unfounded He called my nephew from Mpumalanga he is a mechanic. He told me the gasket is damaged he bought the new one and put it in and the car engine started and until today the car's engine is in perfect condition. As a result I lost revenue If the diagnosis provided was true my warranty could have covered for the replacement of the gasket. Thank you Team Hello Peter