Paul Maher Ford
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Paul Maher Ford
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|2 Reviews
Jul '25 - Jun '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSB
Sibabalwe B
1 reviews | Active since Jan 2020
7 Oct 2025, 14:54
Extremely poor service
What an absolute disaster after using them for 5 other services. The lady by the name of Carol is very rude, she knows nothing about customer service. She is a **** and does not know anything about customer service, to think I’ve had good service before and this time was just the worst. Firstly they decided to mess with my bumper, she then tells me that’s how my bumper looked, after she reviews the video she took when I left my car, she’s so quick to ask the technician what happened without acknowledging that she had disputed my statement. Today I decide to check that they’ve stamped my service book, to my surprise, there’s no service book. She claims she mentioned this yesterday, I asked at which point, she said I did not respond, I further asked why wouldn’t I answer, because we discussed my brakes, my light which I specifically told them not to touch. At this point you even doubt whether they serviced my car or not. I am definitely taking this to Motor Industry Ombudsman because even with the manger you can just tell everything will be swept under the carpet
Helpful (0)
|Replies (0)SB
Sibabalwe B
1 reviews | Active since Jan 2020
7 Oct 2025, 14:54
Extremely poor service
What an absolute disaster after using them for 5 other services. The lady by the name of Carol is very rude, she knows nothing about customer service. She is a **** and does not know anything about customer service, to think I’ve had good service before and this time was just the worst. Firstly they decided to mess with my bumper, she then tells me that’s how my bumper looked, after she reviews the video she took when I left my car, she’s so quick to ask the technician what happened without acknowledging that she had disputed my statement. Today I decide to check that they’ve stamped my service book, to my surprise, there’s no service book. She claims she mentioned this yesterday, I asked at which point, she said I did not respond, I further asked why wouldn’t I answer, because we discussed my brakes, my light which I specifically told them not to touch. At this point you even doubt whether they serviced my car or not. I am definitely taking this to Motor Industry Ombudsman because even with the manger you can just tell everything will be swept under the carpet
0
Replies (0)KB
Koos B
1 reviews | Active since Jan 2020
29 Jul 2025, 16:53
Dishonest Dealership
Dear Ford Bakkie Community, I wish to bring to your attention a concerning experience I had with Paul Maher Ford which may serve as a cautionary tale for fellow Ford drivers. Recently, I took my Ford Ranger XLT to this dealership for its 60,000 km service. Prior to this visit, I had not experienced any leaks, as I routinely have my chassis treated to prevent dust and oil ingress. However, during my appointment, the service advisor, Mr. Dwayne "*****" Storey, informed me that I would receive a quote after an assessment. After waiting for an extended period and not receiving a call back from him, I reached out at 4:30 PM and was finally presented with a quotation amounting to R29,000, which included R3,000 for the service itself and extensive repairs for what they claimed were oil leaks between the engine and gearbox. It is important to note that this vehicle was a demo model that I purchased without any previous issues. Upon seeking a second opinion from an independent mechanic, it was revealed that the nuts were simply loosened, indicating that no repairs were necessary. The mechanic observed that the nuts appeared relatively new and had only minimal grease, contrary to the dealership's assertions. After addressing the issue myself at the cost of R5,000, I can confidently advise against utilizing the services of Paul Maher Ford. Their practices appear to undermine the reputation of Ford, and I believe sharing my experience may help prevent others from encountering similar issues. Thank you for considering this information as you make decisions regarding your vehicle maintenance.
Helpful (0)
|Replies (0)KB
Koos B
1 reviews | Active since Jan 2020
29 Jul 2025, 16:53
Dishonest Dealership
Dear Ford Bakkie Community, I wish to bring to your attention a concerning experience I had with Paul Maher Ford which may serve as a cautionary tale for fellow Ford drivers. Recently, I took my Ford Ranger XLT to this dealership for its 60,000 km service. Prior to this visit, I had not experienced any leaks, as I routinely have my chassis treated to prevent dust and oil ingress. However, during my appointment, the service advisor, Mr. Dwayne "*****" Storey, informed me that I would receive a quote after an assessment. After waiting for an extended period and not receiving a call back from him, I reached out at 4:30 PM and was finally presented with a quotation amounting to R29,000, which included R3,000 for the service itself and extensive repairs for what they claimed were oil leaks between the engine and gearbox. It is important to note that this vehicle was a demo model that I purchased without any previous issues. Upon seeking a second opinion from an independent mechanic, it was revealed that the nuts were simply loosened, indicating that no repairs were necessary. The mechanic observed that the nuts appeared relatively new and had only minimal grease, contrary to the dealership's assertions. After addressing the issue myself at the cost of R5,000, I can confidently advise against utilizing the services of Paul Maher Ford. Their practices appear to undermine the reputation of Ford, and I believe sharing my experience may help prevent others from encountering similar issues. Thank you for considering this information as you make decisions regarding your vehicle maintenance.
0
Replies (0)