Paw Palace is a ****... Take your money but don't deliver the goods...

I ordered Pet Hair Remover Glove × 3 Bundle on 15 December 2025 online after seeing it on FB and to date, despite numerous emails and their responses requesting my patience during a very busy festive season and assuring me that it will be despatched, nothing has arrived. My last email to them was on 12 January 2026 where I told them that if I do not receive shipment confirmation within 72 hours (by Thursday morning), I demand a Full REFUND and failure of which, I will be escalating this to National Consumer Commission (NCC) and all the relevant high profile review platforms available to me, to which they are yet to respond (after promptly replying to all my numerous other emails, be it with lies and false promises)!! Their website www.pawpalace.co.za are still operating...