1 reviews | Active since Member
I contacted the branch on Monday to enquire about a table and chair set that I was interested in purchasing, a gentleman by the name of Kevin assisted me in giving me the measurements so I could see if it was going to fit in my car without having to hire a bakkie. When I called back to male arrangements the next morning, I couldn't get through to the number listed on the internet. I called numerous times, sent messages on messenger, eventually called around 10am again l, got through to receptionist Whitney who said she gave him the message and he will call but he never did. In the meantime Helen and Sam were responding to my watsapp messages saying they were busy dealing with important customers implying that I was not important. I then ca the landlone again and the receptionist told me he was still out, but FYI the table and chair was sold, how did she know what I was calling about as I never told her, it was clear that no one wanted to help. I am appaled at the level of service I received, which I made clear in a message to them, only to be told that I must never contact them again and that I need professional help!!! Still not sure why I need professional help, I've requested in numerous platforms for the branch manager to call me. I deserve and apology from his disrespectful staff as no customer deserves.such treatment.