Cannot resolve a simple notification issue since for almost 4 months

We have sent a total of 34 emails back and forth as well as 2 phone calls since 18 November 2025 and still ongoing now end of Feb 2026 where I am trying to get them to enable low balance app notifications but disable daily notifications. Every time they say it is done and then they disabled ALL notifications or I get a notification EVERY DAY telling me what my balance is. How is it so difficult to send me a notification when my wallet balance is low AND NOT ONE EVERY SINGLE DAY?? It says in the welcome email that we will get a notification once our wallet drops below R200 but is that reality? No. I am getting frustrated by either getting power cut off due to no low balance notification, or getting a notification every day saying "You have R1700 left in your wallet" and then the next day "You have R1650 left in your wallet" and so forth.