1 reviews | Active since Member
Worst metering service ever – PEC Utility Management
PEC Utility Management provides the worst service I have ever experienced. Our electricity account was fully paid, yet our electricity was disconnected 8 hours after payment was made. Despite this being a mistake on their side, we were then told to pay R1 691 just to be reconnected, which is completely unacceptable.
To make matters worse, the so-called notice of disconnection was only given after the electricity had already been disconnected. The letter itself was dated one day earlier, but it was not delivered on the correct day, meaning there was no fair or proper warning at all.
This shows poor communication, bad administration, and zero accountability. Customers should not be punished financially for errors made by the service provider. PEC Metering shows no regard for its customers and takes no responsibility for its own mistakes.
Worst company ever. I would not recommend PEC Metering to anyone.
Best regards,
Best regards,
Best regards,
Best regards,
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