TS
Tarina S
Active since Apr 2021
2
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2 reviews3 months ago
Worst metering service
Worst metering service ever – PEC Utility Management PEC Utility Management provides the worst service I have ever experienced. Our electricity account was fully paid, yet our electricity was disconnected 8 hours after payment was made. Despite this being a mistake on their side, we were then told to pay R1 691 just to be reconnected, which is completely unacceptable. To make matters worse, the so-called notice of disconnection was only given after the electricity had already been disconnected. The letter itself was dated one day earlier, but it was not delivered on the correct day, meaning there was no fair or proper warning at all. This shows poor communication, bad administration, and zero accountability. Customers should not be punished financially for errors made by the service provider. PEC Metering shows no regard for its customers and takes no responsibility for its own mistakes. Worst company ever. I would not recommend PEC Metering to anyone.
112 replies
60 months ago
Something needs to be done!!!!
The worst service you can ever get. It's a shame that all teachers have to make use of them and pay them. Everytime I go there I sit a minimum of 5 hours. You have to sit in different cues where there is no order. Something needs to be done about this organisation. Last year after lockdown I sended them so many emails and I only got one response. Never a response again. Why should we pay a organisation that provide terrible service. Everyone is so frustrated with them.
0 replies
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