Peermont Mondior Hotel at Emperors Palace

Headed to breakfast around 9:30 and returned to the room just before 11:00 to find the room being cleaned. Returned about 3 times between then and 14:00 and the room was STILL not completed. Went to reception to complain as my mother is ill and needed to rest (which is what we came to do, REST) and the gentleman couldn’t be bothered as it seems I had interrupted his conversation with a ***orker. He, seemingly nonchalant, instructed me to go search for the cleaning supervisor and enquire with them… FOUR HOURS LATER, the room was cleaned. Why pay heaps for a “4 star hotel” if I’m going to be required to spend almost half the day outside of said hotel? You people need to DO BETTER and place people at the reception who are more hospitable! We pay too much money to be inconvenienced in ANY way.