1 reviews | Active since Member
I ordered a Penna furniture solid wood 2 seater ottoman on the 01st March through Makro online. This product showed available stock on order. On confirmation it showed delivery would be 13th March, which I thought was a bit of a long lead time for something in stock.
Their online portal did not show any progress so I called their 0860 number and was told that they would escalated it but it was a supplier issue. 4 more phone calls later and delivery date has come and gone and still no further on what is happening with my delivery only that they escalated it.
I ordered things from Shein 2 days after I ordered this and they arrived 4 days ago and I can't get an ottoman that's supposed to be in stock delivered from Joburg to Durban.
As such a big business you would think if Makro was going to do business with a company they would make sure they were a reliable supplier unless Penna Furniture are just the scape goat for a lack luster online system ?