Bad Service and despicable staff!

I am a Rental Agent working on behalf of a Landlord who purchased an apartment in The Pepper Club and I am sure he paid dearly for it. I placed a tenant and the Pepper Club staff have been nothing but rude and obnoxious and not very helpful to the tenant and myself as an Agent. It is despicable, service is service no matter whether you are a tenant or a guest and they do not have it! I do not recommend this hotel for a pleasant stay!