Pepper Club Luxury Hotel & Spa
1.4|12 reviews
A
Anonymous
1 reviews | Active since Member
14 Jun 2021, 20:10
Pathetic establishment….real dump
Pathetic service. This place is a dump and misrepresent themselves. I booked a room with breakfast and now I am here and all of a sudden they have pathetic stories. Room is dirty. It is really dispicable. This hotel should not have any star ratings!!!!
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Replies (53)Pepper Club Luxury Hotel & Spa's replyOfficial
24 Jun 2021, 12:16Hi Asanda,
Thank you for your review. I am sorry to hear that there was a misunderstanding when booking your room.
I am glad we were able to address and resolve this issue while you were staying with us.
Please feel free to contact me directly on 021 812 8888.
Regards,
Melisa
Thank you for your review. I am sorry to hear that there was a misunderstanding when booking your room.
I am glad we were able to address and resolve this issue while you were staying with us.
Please feel free to contact me directly on 021 812 8888.
Regards,
Melisa
Best regards,
Pepper Club Luxury Hotel & Spa's reply24 Jun 2021, 12:16
Official
Hi Asanda,
Thank you for your review. I am sorry to hear that there was a misunderstanding when booking your room.
I am glad we were able to address and resolve this issue while you were staying with us.
Please feel free to contact me directly on 021 812 8888.
Regards,
Melisa
Thank you for your review. I am sorry to hear that there was a misunderstanding when booking your room.
I am glad we were able to address and resolve this issue while you were staying with us.
Please feel free to contact me directly on 021 812 8888.
Regards,
Melisa
Best regards,