PepsiCo Appalling Customer Service Bokomo Risk

To the Consumer Care Department, I am writing to formally express my dissatisfaction with the service received from Pioneer Foods (PepsiCo) regarding a potential health risk encountered with a Bokomo product. Despite my efforts to resolve this, the staff members I dealt with were unprofessional and lacked the competence required to handle a serious safety concern. Furthermore, I have yet to receive a detailed findings report regarding my complaint. Due to the unresolved health risk and the company’s dismissive attitude toward food safety, I no longer feel comfortable recommending Bokomo products to other consumers. Reference number: P00001-2603020041