worst service in Africa

If I could make it 0 stars I would as even 1 star is one too many! perfect health deducted a levy fee as well as the normal monthly subscription from me twice in one month (June) which amounted to R858- the levy fee was reimbursed to me but the monthly subscription has not been, they deducted again for the month of July so. I have been going back and fro with them since June, its now August- the manager Andre does not reply to emails nor does he attempt to sort this out as well as his employees they are( sorry to say) very incompetent, i am being told that i will be contacted but absolutely NO ONE does, i have to contact them and waste my money on air time to call these people.