PP
Perfect Pools
Unclaimed Business
PP
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Perfect Pools
Perfect Pools has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Perfect Pools across 27 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNJvr
Nico Janse van rensburg
1 reviews | Active since Jan 2020
11 Feb 2026, 04:28
Shocking service perfect pools
The worst service that I have ever experienced, plenty emails ,calls ,whatsapps back and forward and no one gets back to you to resolve your issue. I wouldn't recommend this company at all
Helpful (0)
|Replies (0)NJvr
Nico Janse van rensburg
1 reviews | Active since Jan 2020
11 Feb 2026, 04:28
Shocking service perfect pools
The worst service that I have ever experienced, plenty emails ,calls ,whatsapps back and forward and no one gets back to you to resolve your issue. I wouldn't recommend this company at all
0
Replies (0)MF
Mike F
1 reviews | Active since Jan 2020
25 Nov 2025, 11:54
Perfect Pools Tableview - Worst Service Ever
Worst experience ever from a service provider. Shoddy repair work causing huge water loss, and then never turned up to repair their messy work despite my many follow up calls and emails, even after I had approached the National Spa and Pool, Institute. Their warranty means nothing.
Helpful (0)
|Replies (0)MF
Mike F
1 reviews | Active since Jan 2020
25 Nov 2025, 11:54
Perfect Pools Tableview - Worst Service Ever
Worst experience ever from a service provider. Shoddy repair work causing huge water loss, and then never turned up to repair their messy work despite my many follow up calls and emails, even after I had approached the National Spa and Pool, Institute. Their warranty means nothing.
0
Replies (0)TA
Tony A
1 reviews | Active since Jan 2020
27 Oct 2025, 07:26
PERFECT POOLS
Absolutely SHOCKING SERVICE from Perfect Pools. what should have taken a week max, we are now entering week 5!!! they are quick to take your money which you need to pay in full before they start the job and this is the kind of service you get.
Helpful (0)
|Replies (0)TA
Tony A
1 reviews | Active since Jan 2020
27 Oct 2025, 07:26
PERFECT POOLS
Absolutely SHOCKING SERVICE from Perfect Pools. what should have taken a week max, we are now entering week 5!!! they are quick to take your money which you need to pay in full before they start the job and this is the kind of service you get.
0
Replies (0)AA
Asanda A
1 reviews | Active since Jan 2020
6 Mar 2025, 07:14
Refund
I cannot thank Faina Secure Team enough for helping me recover my investment worth about R925,000 from a **** broker. I was devastated after realizing I had been ****med and thought I would never see my money again. Faina Secure Team professionalism, knowledge, and dedication were truly remarkable Contact this agent via Email:*FAINASECURETEAM ___ ((@)) g_ma__" il,___c0__m.*
Helpful (0)
|Replies (0)AA
Asanda A
1 reviews | Active since Jan 2020
6 Mar 2025, 07:14
Refund
I cannot thank Faina Secure Team enough for helping me recover my investment worth about R925,000 from a **** broker. I was devastated after realizing I had been ****med and thought I would never see my money again. Faina Secure Team professionalism, knowledge, and dedication were truly remarkable Contact this agent via Email:*FAINASECURETEAM ___ ((@)) g_ma__" il,___c0__m.*
0
Replies (0)zD
zD
zoe D
1 reviews | Active since Jan 2020
10 Oct 2024, 11:44
Lies, lies and more lies
********** workmanship. I wish I could post photos. Simon the owner said he was following progress of my pool via photos. He asked me to start filling pool. The lights were hanging out, the fibrelining was not finished in certain areas and i am meant to fill pool. Wonder what photos he was looking at? According to simon the first row of tiles would be removed and the rest they would grind so fibre can adhere. None of this was done. When his assistant arrived to view why I would not fill pool, he was totally shocked. He took photos and showed simon. Then came all the excuses. Upon calling a new company in, I sent photos to simon, showing that no tiles were removed, no grinding was done and that in certain areas the fibre was not under coping. The fact that new coping was done, one would expect the fibre to be done first Simon asked to rectify the issue instead of refunding me the R45 000 deposit. I would be foolish to allow his contractor to repair shoddy work. Had I not used another company, I would never have known that all the mosaic tiles was still on and that the rest was not sanded.
Helpful (0)
|Replies (0)zD
zoe D
1 reviews | Active since Jan 2020
10 Oct 2024, 11:44
Lies, lies and more lies
********** workmanship. I wish I could post photos. Simon the owner said he was following progress of my pool via photos. He asked me to start filling pool. The lights were hanging out, the fibrelining was not finished in certain areas and i am meant to fill pool. Wonder what photos he was looking at? According to simon the first row of tiles would be removed and the rest they would grind so fibre can adhere. None of this was done. When his assistant arrived to view why I would not fill pool, he was totally shocked. He took photos and showed simon. Then came all the excuses. Upon calling a new company in, I sent photos to simon, showing that no tiles were removed, no grinding was done and that in certain areas the fibre was not under coping. The fact that new coping was done, one would expect the fibre to be done first Simon asked to rectify the issue instead of refunding me the R45 000 deposit. I would be foolish to allow his contractor to repair shoddy work. Had I not used another company, I would never have known that all the mosaic tiles was still on and that the rest was not sanded.
0
Replies (0)MS
Marc S
1 reviews | Active since Jan 2020
20 Sept 2024, 07:34
A V O I D
Extremely disappointed with "perfect" pools. Communication is non-existent – getting hold of anyone is a nightmare. Promised call backs only happen the next day, if at all. Job has been dragging on for over 3 weeks now. Save yourself the frustration and look elsewhere.
Helpful (0)
|Replies (0)MS
Marc S
1 reviews | Active since Jan 2020
20 Sept 2024, 07:34
A V O I D
Extremely disappointed with "perfect" pools. Communication is non-existent – getting hold of anyone is a nightmare. Promised call backs only happen the next day, if at all. Job has been dragging on for over 3 weeks now. Save yourself the frustration and look elsewhere.
0
Replies (0)CE
Cornell E
1 reviews | Active since Jan 2020
8 Jul 2024, 09:15
Poor service delivery
Never again!!! Please do not use this company!!!! Perfect Pools (Cape Town) quoted for a leaking pipe (R4500). Distance from pool pump to pool is less than 4 meters and they expected my mother (70 plus year old lady) to dig the trench and open the old pipe just for them to replace.
Helpful (0)
|Replies (0)CE
Cornell E
1 reviews | Active since Jan 2020
8 Jul 2024, 09:15
Poor service delivery
Never again!!! Please do not use this company!!!! Perfect Pools (Cape Town) quoted for a leaking pipe (R4500). Distance from pool pump to pool is less than 4 meters and they expected my mother (70 plus year old lady) to dig the trench and open the old pipe just for them to replace.
0
Replies (0)