If you ever come across Perfect Projects, Run.

We initially contacted Perfect Projects in order to fix a leak in our pool. The water was going down and bubbles were coming through the return valve.

My suspicions were first aroused when, instead of checking my pool to confirm the comments I made regarding the issues I had with it, Natasha from Perfect Projects just took me at my word and claimed "It's the weir". I said "Ok, if you're sure".

"Yes, it's the weir".

They promised that they would arrive on Monday and never arrived. Tuesday they arrived and left their people digging up the garden and dumping our pool water into our flowerbeds. On another day they sent round one man, who was not collected for lunch, but abandoned from morning until 7pm that evening.

I would constantly be asked if I was happy with the way something was working/operating and even asked if I thought they were operating correctly. They even told me that we should cancel our plans for a Saturday so that they could come and finalise repairs which they didn't do.

I have never dealt with people so unprofessional and useless. The pool is leaking even worse now, and the installed weir has created a complete eyesore in our pool.

Do not use these people and if you come across them, call the police. They stole the money we paid for repairs that were never completed.