PD
Pergola Depot
Claimed Business
PD
Pergola Depot
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
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Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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She B
1 reviews | Active since Jan 2020
6 Feb 2017, 17:52
Shocking service from Pergola depot
<p>we have had an almost identical experience as the previous complaint. Paid in full, begged for job to start, they eventually dumped material which was left to get damaged in the rain. They came back weeks later after many many phone calls to half finish the job. Now it's over 2 months later and we are left with a half complete installation! </p>
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She B
1 reviews | Active since Jan 2020
6 Feb 2017, 17:52
Shocking service from Pergola depot
<p>we have had an almost identical experience as the previous complaint. Paid in full, begged for job to start, they eventually dumped material which was left to get damaged in the rain. They came back weeks later after many many phone calls to half finish the job. Now it's over 2 months later and we are left with a half complete installation! </p>
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Anonymous
1 reviews | Active since Jan 2020
28 Jan 2017, 14:05
Terrible service from Pergola Depot
<p>We have had thé worst experience with Pergola Depot based in Pretoria ever!!!! Paid for the deck and pergola in full (how stupid of me...) in November and they promised it's 3 day's work and will be done before 15 December - they don't close down, so it won't be a problem they said...well well, they eventually delivered the material, left it there to lie in the rain, eventually build the foundation, left it just like that and closed for the holiday!!! Eventually after alot of phone calls and empty promises, in The 2nd week of January the deck and pergola went up. Then another week or two passed, eventually rocked up to finish it but left once again not finishing the deck, none of the finishes done. So now we have to resort ro finish it ourselves. And they left our place in a mess, we have to repaint our walls because they touched it with their kreosalt hands everywhere.</p>
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Anonymous
1 reviews | Active since Jan 2020
28 Jan 2017, 14:05
Terrible service from Pergola Depot
<p>We have had thé worst experience with Pergola Depot based in Pretoria ever!!!! Paid for the deck and pergola in full (how stupid of me...) in November and they promised it's 3 day's work and will be done before 15 December - they don't close down, so it won't be a problem they said...well well, they eventually delivered the material, left it there to lie in the rain, eventually build the foundation, left it just like that and closed for the holiday!!! Eventually after alot of phone calls and empty promises, in The 2nd week of January the deck and pergola went up. Then another week or two passed, eventually rocked up to finish it but left once again not finishing the deck, none of the finishes done. So now we have to resort ro finish it ourselves. And they left our place in a mess, we have to repaint our walls because they touched it with their kreosalt hands everywhere.</p>
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Shaun C
1 reviews | Active since Jan 2020
30 Nov 2016, 10:06
Terrible service and attitude
<p>Despite having to pay 80% of the fee upfront, and recieving threatening messages after the first visit to the site about the second payment, my pergola is not complete after 5 months.</p> <p>What has been completed to date is falling down and there is no end in site. Jan, the installer having told me to f##k off and that he will 'do nothing' about refunding me or finishing the installation. Do not use these people, they have no concept of customer service and the positive reviews are evidently posted by the company. You will notice a similar trend in the poor comments, ignore them at your own cost.</p> <p> </p>
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Shaun C
1 reviews | Active since Jan 2020
30 Nov 2016, 10:06
Terrible service and attitude
<p>Despite having to pay 80% of the fee upfront, and recieving threatening messages after the first visit to the site about the second payment, my pergola is not complete after 5 months.</p> <p>What has been completed to date is falling down and there is no end in site. Jan, the installer having told me to f##k off and that he will 'do nothing' about refunding me or finishing the installation. Do not use these people, they have no concept of customer service and the positive reviews are evidently posted by the company. You will notice a similar trend in the poor comments, ignore them at your own cost.</p> <p> </p>
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Anonymous
1 reviews | Active since Jan 2020
15 Nov 2016, 13:31
Atrocious attitude, service and workmanship
<p>Pergola still not finished despite paying 90% in September. Undoubtably the worst experience with a service provider i have ever experienced (which is saying alot considering general poor service levels in SA). What does exist of the structure is going to cost me more to fix than it would have I have used another provider.</p> <p> </p> <p>Please avoid these people at all costs, they are nothing but a bunch of crooks.</p>
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Anonymous
1 reviews | Active since Jan 2020
15 Nov 2016, 13:31
Atrocious attitude, service and workmanship
<p>Pergola still not finished despite paying 90% in September. Undoubtably the worst experience with a service provider i have ever experienced (which is saying alot considering general poor service levels in SA). What does exist of the structure is going to cost me more to fix than it would have I have used another provider.</p> <p> </p> <p>Please avoid these people at all costs, they are nothing but a bunch of crooks.</p>
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