BE AWARE OF RENTING PROPERTY AT PERMANENT TRUST

If I could select no stars - I would.

It seems that irregular deposit payouts are processed by the company. No statement accompanies it. When you eventually threaten, a breakdown is sent. This is where my problem came in.

According to Permanent Trust's let's cal her "M", our payout is:

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• Deposit Amount - R12 550.00 • + Interest - R 35.86 • TOTAL DEPOSIT - R12 585.86 Less Damages - (R3 850.00) Please contact "G" on *** / g@permanenttrust.com TOTAL DEPOSIT REFUNDED : R 8 735.86

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This is what we paid:

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We paid: R14755 on 27 October 2017.

We were quoted: • Lease fee: R570 • Home owner association levy: R185 (we’re not the owners but we paid it) • Inspection fee: R200 • ITC check, incl VAT at 14%: R200 • Remote deposit: R250 (refundable) • Deposit: R13350 (refundable)

Additionaly we paid the R450 deposit increase this year. Please take note that we NEVER received any remotes, but we paid the deposit.

Please compare this with your amount and let us know where the difference is, so that we can understand.

We would like to know about the interest of R35.86 – was this on the amount you quoted below, or on the actual amount we paid displayed as R13350 + R450 in the attached “Schedule of Cost.doc” and “Notification of increase.docx” documents?

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We contact both "M" and "G" numerous times - my husband spoke to "G" who on checkout inspection when we left said there were no damages, pointed out that they deducted the "damages" to paint the unit - and that he would speak to "M" about where the balance of the payout is.

No reply. Nothing.

My question to the very silent owner of the Blanc de Noir units would be - are you aware that money is being withheld without explanation? If you're wondering why so many units are standing empty - like ours which up until now have received no paint - do you know that it is not being managed properly?

Because, even when you take the money off for paint - and add the ridiculous amount of R35 earned over 2.5 years on interest seems very strange but ... what about the difference between what we actually paid in, and was paid out?

Somebody there isn't very honest.

My next step is the law, as I already know that I have a case - but hopefully future tenants can be made aware of this strange setup and ways of things being deducted and that they too - as many before us (that I've read about) - may fall prey to this.