Overcharging tenants and poor communication

Permanent trust invests your deposit with themselves, and earns <2% interest per year. They also bill you to repaint the entire apartment if you put a nail in one wall (in spite of the lease stating repainting needs to occur "panel to panel"). Any excuse to charge you - they will, since painting is the tenant's job - best believe they will drain every cent.... whilst at the same time the windows are cracked, and every single frame is rusted, and the ceiling is peeling. Guess who is legally obligated to fix ceilings, and rusted window frames...? Oh that's right, they only care about perfect maintenance when the tenant is responsible.