PE
Petals Express Courier
Unclaimed Business
PE
Petals Express Courier
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Transportation & Logistics
#23NPS Score
-100Unlikely
Ranking
#23
in Transportation & Logistics
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSM
Stephanie M
1 reviews | Active since Jan 2020
10 Nov 2025, 09:09
Payment
I didnt get paif for a load that was taken on the 25th june with a return. I tried emailing and calling. I spoke to many and still no explanation why im not gettn paid. I hope this review gets me some information
Helpful (0)
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Stephanie M
1 reviews | Active since Jan 2020
10 Nov 2025, 09:09
Payment
I didnt get paif for a load that was taken on the 25th june with a return. I tried emailing and calling. I spoke to many and still no explanation why im not gettn paid. I hope this review gets me some information
0
Replies (0)LG
Lufuno G
1 reviews | Active since Jan 2020
22 Jul 2025, 18:22
Petals express rude customer service and unprofessional delivery drivers and assistants
By far the worst experience with a courier service that ruined my whole entire day,they do not deliver until you do a follow up and complaint with that having to deal with rude staff from the receptionist to Managers and delivery driver ,they will drop phone calls and put you on hold once they here you have a complaint ,my partner had an injury and simply had asked for assistance to the house since they had come in with a 4 ton truck which isn’t allowed in our estate,they simply declined spoke vulgar language and drove away with our staff simply because it wasn’t his job to carry boxes of furniture,mind you he has a delivery assistant,so they had expect to drop the items outside our estate which is against the rules that were explained to them by security only for me to complain about the behaviour for the operations Manager to drop the call on me.Very unprofessional people!
Helpful (0)
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Lufuno G
1 reviews | Active since Jan 2020
22 Jul 2025, 18:22
Petals express rude customer service and unprofessional delivery drivers and assistants
By far the worst experience with a courier service that ruined my whole entire day,they do not deliver until you do a follow up and complaint with that having to deal with rude staff from the receptionist to Managers and delivery driver ,they will drop phone calls and put you on hold once they here you have a complaint ,my partner had an injury and simply had asked for assistance to the house since they had come in with a 4 ton truck which isn’t allowed in our estate,they simply declined spoke vulgar language and drove away with our staff simply because it wasn’t his job to carry boxes of furniture,mind you he has a delivery assistant,so they had expect to drop the items outside our estate which is against the rules that were explained to them by security only for me to complain about the behaviour for the operations Manager to drop the call on me.Very unprofessional people!
0
Replies (0)NL
Noelyn L
1 reviews | Active since Jan 2020
14 Feb 2025, 16:20
Thank You Roderick from Petals Couriers
Thank you to Roderick, patience, great service and professionalism. Roderick phoned me and I had to drop the call due to wind, not even a minute later he called me back to arrange with me delivery of my parcel. Delivery time was nowhere near the time I requested however this gentleman still made sure I received my parcel. A big thank you to Roderick, keep up the great service!!!
Helpful (0)
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Noelyn L
1 reviews | Active since Jan 2020
14 Feb 2025, 16:20
Thank You Roderick from Petals Couriers
Thank you to Roderick, patience, great service and professionalism. Roderick phoned me and I had to drop the call due to wind, not even a minute later he called me back to arrange with me delivery of my parcel. Delivery time was nowhere near the time I requested however this gentleman still made sure I received my parcel. A big thank you to Roderick, keep up the great service!!!
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Replies (0)AL
Annelie L
1 reviews | Active since Jan 2020
27 Jan 2023, 15:24
Disgusting service and bad behavior Management
Good afternoon.I made use of the pathetic courier service Petals Express to courier a washing machine for me from Springbok to Cape Town.Today it's 8 days.We found out that it's lost.No communication from them.When we contacted them we were told that they will sort it out.I contacted every possible channel.My sister was told by the Managing Director Ewan Swart that he will sort it out and told her to stop sending him messages..I contacted by sending qoutes.I told the Operations Manager that I will take them to social media.Im shocked by the way the Directing Manager can speak to a client like this one did.I have a screenshot of his response to me.Disgusted.I will gladly post it to you .He know want to know if I have insurance. I was already told insurance included in the payment.told me he is helping me.Its his job to do it.To get my machine or to pay me back.How can you speak to a client like that.And I have proof I screenhotted the chats with me and my sister.Opened a theft case as well.I called it theft cause they picked the machine up and it never reached me.On a site note the only person that spoke in a professional way was Cheslin.I think he tried to get me off his back by doing what he did.But I will definitely take this to the highest level I can
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Annelie L
1 reviews | Active since Jan 2020
27 Jan 2023, 15:24
Disgusting service and bad behavior Management
Good afternoon.I made use of the pathetic courier service Petals Express to courier a washing machine for me from Springbok to Cape Town.Today it's 8 days.We found out that it's lost.No communication from them.When we contacted them we were told that they will sort it out.I contacted every possible channel.My sister was told by the Managing Director Ewan Swart that he will sort it out and told her to stop sending him messages..I contacted by sending qoutes.I told the Operations Manager that I will take them to social media.Im shocked by the way the Directing Manager can speak to a client like this one did.I have a screenshot of his response to me.Disgusted.I will gladly post it to you .He know want to know if I have insurance. I was already told insurance included in the payment.told me he is helping me.Its his job to do it.To get my machine or to pay me back.How can you speak to a client like that.And I have proof I screenhotted the chats with me and my sister.Opened a theft case as well.I called it theft cause they picked the machine up and it never reached me.On a site note the only person that spoke in a professional way was Cheslin.I think he tried to get me off his back by doing what he did.But I will definitely take this to the highest level I can
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Replies (0)NS
Nkululeko S
1 reviews | Active since Jan 2020
30 Apr 2022, 12:38
Poor service
I don't even know why is this company still operating. No manners from their employees. Poor service. Order arrives after weeks.
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Nkululeko S
1 reviews | Active since Jan 2020
30 Apr 2022, 12:38
Poor service
I don't even know why is this company still operating. No manners from their employees. Poor service. Order arrives after weeks.
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Replies (0)EB
Esrick B
1 reviews | Active since Jan 2020
14 Apr 2022, 13:56
Pathetic service from Petal’s Express
Pathetic service! My delivery of chairs was promised on three different dates and on all three dates the driver apparently ran out of time. I had to make a few phone calls to find out about my delivery. I have also emailed the company to two different email addresses to inform them of the delayed delivery and poor service, but have not received any response. The worst is how damaged the packaging was in which my chairs arrived. The one box was dented and torn and half the tape was off.
Helpful (0)
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Esrick B
1 reviews | Active since Jan 2020
14 Apr 2022, 13:56
Pathetic service from Petal’s Express
Pathetic service! My delivery of chairs was promised on three different dates and on all three dates the driver apparently ran out of time. I had to make a few phone calls to find out about my delivery. I have also emailed the company to two different email addresses to inform them of the delayed delivery and poor service, but have not received any response. The worst is how damaged the packaging was in which my chairs arrived. The one box was dented and torn and half the tape was off.
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Replies (0)FF
Fernando F
1 reviews | Active since Jan 2020
7 Sept 2021, 06:57
First Time Using Never Again
Waiting on a parcel which was sent from JHB to CPT on the 01/09/2021 it's the 6th already and still nothing..... Phone them on the morning of the 6th promised its out on delivery today(6th) but still nothing......Its the 7th and yet nothing😡😡😡
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Fernando F
1 reviews | Active since Jan 2020
7 Sept 2021, 06:57
First Time Using Never Again
Waiting on a parcel which was sent from JHB to CPT on the 01/09/2021 it's the 6th already and still nothing..... Phone them on the morning of the 6th promised its out on delivery today(6th) but still nothing......Its the 7th and yet nothing😡😡😡
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Replies (0)JM
Judith M
1 reviews | Active since Jan 2020
11 Jun 2021, 14:29
really bad attitude.
had a drop off today at petals express and informed the guy there that my driver would be there 15h00-15h30. 15h05 this guy calls me and shouts at me telling me I am wasting his time. this is the worst service i have ever had from a courier company. i dont care how cheap they are i will never use them again and i will inform friends and family not to use their service as well.
Helpful (0)
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Judith M
1 reviews | Active since Jan 2020
11 Jun 2021, 14:29
really bad attitude.
had a drop off today at petals express and informed the guy there that my driver would be there 15h00-15h30. 15h05 this guy calls me and shouts at me telling me I am wasting his time. this is the worst service i have ever had from a courier company. i dont care how cheap they are i will never use them again and i will inform friends and family not to use their service as well.
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Replies (0)