Petshop science Mayville Mall

If anyone wants to feel like villan for laying a complaint on a weekend. Please call the shop manager at Mayville Mall branch Alushka on a weekend. After telling her i am sorry for calling her saying i have a real problem at the store, on a Saturday and her day off, she said she will follow up on My complaint on Monday... great thank you no problem. Then I got a speach from her. Due to POPIA the store may not give me her number. I am disturbing her family time, and she has a choice to help or not help me. She then proceeded with. How would i feel if someone bothered me in my family time. To which i answered that in my job. I get contacted 24/7. And told her that het boss must call me urgently... guess what she ignored me.... ta da... She then told me she has a choice and dropped my call. How can a shop manage without a manager on a weekend? Is this the kind of service a manager is suppose to give clients... rude... dont care... whatever... ***** you you are a nobody anf i do not work for you.. .? Is this the way this company train the managers to act against/towards ciients? Is this client service? Dont they need clients to pay the staff? I dont even feel like supporting this company anymore even though i never got service like this. Why should i suppott a company that doenls not care about customer service or customers? People pls. Try not to support this company. If i got service like this. You may be next. There is alot of petshops with beter service...

On Friday i hurt my shoulder becausr me as a woman had to take a 20kg dog food hogh of the shelf myself as the till attendant just looked and when i asked her if there was someone to help i only got an answwer with... in the back... great service... saterday i went back again as i forgot cat litter... 3 sitting at yhe till chattimg and guess what u had to wait for them to finish the conversation 1 st.... is that not reason enough to caal a managet and lodge a complaint????