1 reviews | Active since Member
Horrible customer service been there twice, first time the cashier lady was sitting outside reading her newspaper I then had to walk outside and ask for assistance. I requested nutribyte puppy food which she claimed they don't sell. I told her I went on their store's website and it showed in stock. I then looked for another brand to buy and while searching on my own i found the bags of nutribyte in their store the brand she said they don't sell. Second time around i walked in again no one greats you both the cashier lady and guy that assist you on the floor to busy on their phones. I had to walk back and I told them that I am really sorry to bother them while their are busy on their private phones but if they won't mind assisting me loading a 25Kg bag into their trolley. NO CUSTOMER SERVICE AND THEY DON'T EVEN KNOW WHAT THEY ARE SELLING BUT THEY CAN SIT ON THEIR PHONES AND READ THE NEWS PAPPER WHILE THERE ARE 1000'S OF PEOPLE OUT THERE LOOKING FOR A JOB!!!!! Will never support them again, and for those that didn't know Queens Pet shop is just across the street from them, if you want service and quality go there instead.