PP
PG Primador
Unclaimed Business
PP
PG Primador
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Frequently Asked Questions About PG Primador
PG Primador has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked PG Primador across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGvdW
Gerhardt van der Watt
1 reviews | Active since Jan 2020
2 May 2025, 07:32
Poor communication and customer service
I am a returning customer to PG Primador where I previously received good service and quality products. I recently ordered aluminum windows from them again and have been terribly disappointed in their customer service. Today is business day 18 and I'm still waiting for my windows to be delivered which was promised in 12-15 days, now holding up my project. Unless I contact them, communication is not forthcoming. Promised call-backs, do not happen. The April public holidays are understandably challenging, but at least some communication would be helpful to plan. Their challenges with couriers/delivery staff are made my problem.
Helpful (0)
|Replies (0)GvdW
Gerhardt van der Watt
1 reviews | Active since Jan 2020
2 May 2025, 07:32
Poor communication and customer service
I am a returning customer to PG Primador where I previously received good service and quality products. I recently ordered aluminum windows from them again and have been terribly disappointed in their customer service. Today is business day 18 and I'm still waiting for my windows to be delivered which was promised in 12-15 days, now holding up my project. Unless I contact them, communication is not forthcoming. Promised call-backs, do not happen. The April public holidays are understandably challenging, but at least some communication would be helpful to plan. Their challenges with couriers/delivery staff are made my problem.
0
Replies (0)BT
Bryan T
1 reviews | Active since Jan 2020
13 Oct 2020, 08:55
Great Service
I have struggled for the longest time to purchase what is called an E-Keep for my patio door. Every hardware and buidling supplies place has told me but that's supposed to come with the patio door. Well my scoundrel builder Lionel S Turner didn't supply one with the patio door that he hung skew. Anyway we've had engineers fix those issues. In desperation I reached out online to Primador just last night. Consider I've been calling it a fetch because that's what I was told it's called. This morning I received a call from Gideon from Primador. Not only was he able to advise me of the product's proper name, and that they manufacture it. He also told me exactly where to go and get it and what it would cost. I know it seems like a small thing, but the level of service from this guy was wonderful and alleviated lots of pain. Primador should definitely hold on to him.
Helpful (0)
|Replies (0)BT
Bryan T
1 reviews | Active since Jan 2020
13 Oct 2020, 08:55
Great Service
I have struggled for the longest time to purchase what is called an E-Keep for my patio door. Every hardware and buidling supplies place has told me but that's supposed to come with the patio door. Well my scoundrel builder Lionel S Turner didn't supply one with the patio door that he hung skew. Anyway we've had engineers fix those issues. In desperation I reached out online to Primador just last night. Consider I've been calling it a fetch because that's what I was told it's called. This morning I received a call from Gideon from Primador. Not only was he able to advise me of the product's proper name, and that they manufacture it. He also told me exactly where to go and get it and what it would cost. I know it seems like a small thing, but the level of service from this guy was wonderful and alleviated lots of pain. Primador should definitely hold on to him.
0
Replies (0)TM
Toni M
1 reviews | Active since Jan 2020
6 Jul 2020, 06:23
The horror of working at Primador
I had a very bad experience working for that company as an intern. It took me year to take the courage and break my silence. When I started I was excited that I have a new job waiting for me. I got there and waited for the manager, finally got in, and was taken to my desk where the chair was dirty and filled with cat furr, was shocked about that and understood that was rude. The manager gave 1% task throughout my stay, a lady called Charmaine Swart was super racist to me, sabotaging me and made me feel like dirt. That woman made my life and some employees a living hell. I went and complained about her to GM, but the only thing she said was, that's how she is. I remember tearing down and all she was like they even gave her a witch stick last year coz that's how she is. Yoh! I walked away and new I had to find a new place to learn about costing. I understand people are treated differently but I would never recommend any graduate to do training at that company. I have never experienced racism like I did in that company, the indirect comments, the sabotaging (Charmaine Swart, as a "senior" she instructs me to send a mail to colleagues in a different branch, only for the colleagues to come back and shout at me (white man), called my manager, and when my manager asked, she was like I was just pulling his leg) the furry I had and my manager said nothing as she looked at me and laughed at me. No1 stood up against her. That woman is terrible and GM always protects her coz they friends. Writing this just makes me angry. What a terrible experience I had at PG Primador. Considering that I have a building project, I will never go give even a cent to them.
Helpful (0)
|Replies (0)TM
Toni M
1 reviews | Active since Jan 2020
6 Jul 2020, 06:23
The horror of working at Primador
I had a very bad experience working for that company as an intern. It took me year to take the courage and break my silence. When I started I was excited that I have a new job waiting for me. I got there and waited for the manager, finally got in, and was taken to my desk where the chair was dirty and filled with cat furr, was shocked about that and understood that was rude. The manager gave 1% task throughout my stay, a lady called Charmaine Swart was super racist to me, sabotaging me and made me feel like dirt. That woman made my life and some employees a living hell. I went and complained about her to GM, but the only thing she said was, that's how she is. I remember tearing down and all she was like they even gave her a witch stick last year coz that's how she is. Yoh! I walked away and new I had to find a new place to learn about costing. I understand people are treated differently but I would never recommend any graduate to do training at that company. I have never experienced racism like I did in that company, the indirect comments, the sabotaging (Charmaine Swart, as a "senior" she instructs me to send a mail to colleagues in a different branch, only for the colleagues to come back and shout at me (white man), called my manager, and when my manager asked, she was like I was just pulling his leg) the furry I had and my manager said nothing as she looked at me and laughed at me. No1 stood up against her. That woman is terrible and GM always protects her coz they friends. Writing this just makes me angry. What a terrible experience I had at PG Primador. Considering that I have a building project, I will never go give even a cent to them.
0
Replies (0)