SERVICE STINKS

I joined Discovery February 2016 and I never had a problem. Ever since Discovery changed to Phakama Administration Services, I have also had a problem. At first my policy was cancelled saying I missed a payment, yet I didn't and they reinstated and I was told that my policy anniversary was in September no long in February, I assumed since it was reinstated. September comes still it emails back and forth ended up getting the cash back in October. 2024 same story of the back and forth email and only now they say my anniversary is in February, yet in February 2024 I wasn't paid the cash back.