1 reviews | Active since Member
Will never support them again. Everytime i go back there and then they disappoint me again. This is now finish. I was there Saterday night 18 November before 20:00 the gates was already close, I thought it is a 24hour pharmacy. On the 10 November I was there at at your drive thru just to get something for blisters, they guy at the window didn't even look if he have something for me, he just told me straight forward everything is been sold out. I was shocked. I will never ever support them again. This is not the first time that the service is poor. The other day I ask for something over the counter, they told me the medical aid did not paid for it and I have paid cash for it. I psid it cause I need it. At the end of the month I received my medical aid statement. My medical aid paid for it in full. I went back to Pharmavalue the Hoek apteek with the tax invoice and the medical aid statement to show them. Long story short they did not refund me. I will rather go to Kramer Apteek much better service and friendly staff.