PA
Philips Avent
Claimed Business
PA
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
1|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Philips Avent
Philips Avent has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Philips Avent across 24 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNV
Ntando V
1 reviews | Active since Jan 2020
29 Oct 2025, 20:13
Leaking bottle
I purchased Philips Avent bottle for my 4month old baby on the 26th October 2025,it's the 1st time using it and it's already leaking from the bottle neck. I'm so disappointed and I expect a refund.
Helpful (0)
|Replies (0)NT
Nonhlanhla T
1 reviews | Active since Jan 2020
28 Oct 2025, 08:27
Faulty Breast Pump
I purchased an electric breast pump at babiesrus Clearwater in June. On Friday the 24th October it just stopped working. When I switch it on it searches and doesn't give me option to select mode I want to use. I returned to the store with the receipt I was told to wait for the Rep to assess it. The Rep comes once a week. I have been left inconvenienced in the meantime. Rosy (Store Manager) called customer care ,relayed the story and was told I should return the pump to Woodmead. Imagine the inconvenience once again. I am really disappointed at the service from Philips Avent. I send a query to Instagram page and was told my case has been escalated to the service team which will be in contact ASAP. I still have not yet received any assistance.
Helpful (0)
|Replies (0)NT
Nonhlanhla T
1 reviews | Active since Jan 2020
28 Oct 2025, 08:27
Faulty Breast Pump
I purchased an electric breast pump at babiesrus Clearwater in June. On Friday the 24th October it just stopped working. When I switch it on it searches and doesn't give me option to select mode I want to use. I returned to the store with the receipt I was told to wait for the Rep to assess it. The Rep comes once a week. I have been left inconvenienced in the meantime. Rosy (Store Manager) called customer care ,relayed the story and was told I should return the pump to Woodmead. Imagine the inconvenience once again. I am really disappointed at the service from Philips Avent. I send a query to Instagram page and was told my case has been escalated to the service team which will be in contact ASAP. I still have not yet received any assistance.
0
Replies (0)KM
Kelebogile M
1 reviews | Active since Jan 2020
16 Jul 2025, 02:08
Bad customer care experience
When you see it on sale, do not buy it!!! I bought an electric breast pump on sale and found it faulty and i was told that i just need to buy another one, they cant even repair it.
Helpful (0)
|Replies (0)KM
Kelebogile M
1 reviews | Active since Jan 2020
16 Jul 2025, 02:08
Bad customer care experience
When you see it on sale, do not buy it!!! I bought an electric breast pump on sale and found it faulty and i was told that i just need to buy another one, they cant even repair it.
0
Replies (0)TK
Teslyn K
1 reviews | Active since Jan 2020
17 Mar 2025, 06:22
Terrible Phillips Aveng Bottles Experience!
I bought a pack of baby bottles 2 x 125ml and 2 x 260ml for my baby she is now one month and I have only used the 125ml bottles one teat is torn and leaking and I have found that the teats hold a slug like old milk substance that can not be cleaned no matter what you try I can imagine this to be very unhealthy and dangerous for a baby. I am so disappointed in these bottles as I only used it for one month and already having so many problems and need to replace the teats already.
Helpful (0)
|Replies (0)TK
Teslyn K
1 reviews | Active since Jan 2020
17 Mar 2025, 06:22
Terrible Phillips Aveng Bottles Experience!
I bought a pack of baby bottles 2 x 125ml and 2 x 260ml for my baby she is now one month and I have only used the 125ml bottles one teat is torn and leaking and I have found that the teats hold a slug like old milk substance that can not be cleaned no matter what you try I can imagine this to be very unhealthy and dangerous for a baby. I am so disappointed in these bottles as I only used it for one month and already having so many problems and need to replace the teats already.
0
Replies (0)AC
Abo C
1 reviews | Active since Jan 2020
14 Jun 2021, 07:19
Bottle lids coming off feeding bottles
I was using from my 1st born and the issue I'm having right now is that the 260ml bottles I bought for my now 9 months old have loose lids. Lids keep coming off because they are no longer and I do not understand what the cause might be. I wrote to Philips Avent via Facebook but did not receive any response. I'm really now disappointed because I love the brand but this is risky for my baby to sometimes find his feeding bottle with no lid. Please do something about this issue Philips Avent
Helpful (0)
|Replies (0)AC
Abo C
1 reviews | Active since Jan 2020
14 Jun 2021, 07:19
Bottle lids coming off feeding bottles
I was using from my 1st born and the issue I'm having right now is that the 260ml bottles I bought for my now 9 months old have loose lids. Lids keep coming off because they are no longer and I do not understand what the cause might be. I wrote to Philips Avent via Facebook but did not receive any response. I'm really now disappointed because I love the brand but this is risky for my baby to sometimes find his feeding bottle with no lid. Please do something about this issue Philips Avent
0
Replies (0)LH
RS
Rachelle S
1 reviews | Active since Jan 2020
23 Jan 2020, 17:43
Avent classic and nipple shield
Avent classic 0+ and 1+ bottles and nipple shields. Bottles are leaking from the top and the teat area. Nipple shield doesn't stick to breast and pinch the nipple. Not satisfied at all with this product, looking forward hearing from the company and hopeful the will have a solution to the problem.
Helpful (0)
|Replies (0)RS
Rachelle S
1 reviews | Active since Jan 2020
23 Jan 2020, 17:43
Avent classic and nipple shield
Avent classic 0+ and 1+ bottles and nipple shields. Bottles are leaking from the top and the teat area. Nipple shield doesn't stick to breast and pinch the nipple. Not satisfied at all with this product, looking forward hearing from the company and hopeful the will have a solution to the problem.
0
Replies (0)JG
Jesai G
1 reviews | Active since Jan 2020
12 Nov 2019, 09:47
Markings coming off bottles after 2 months
My baby is 3 months old. I have 3 Phillip Avent bottles. I used the 4oz new born bottle for a month. The other 2 is the 9oz bottle and both the marking are off. I only used that for 2 months. How can the markings come off after 2 months. These are poor quality markings. These markings are relevant and needed for making babies milk using the correct water and formula. I am really disappointed that I wasted my money on 3 Avent bottles.
Helpful (0)
|Replies (0)JG
Jesai G
1 reviews | Active since Jan 2020
12 Nov 2019, 09:47
Markings coming off bottles after 2 months
My baby is 3 months old. I have 3 Phillip Avent bottles. I used the 4oz new born bottle for a month. The other 2 is the 9oz bottle and both the marking are off. I only used that for 2 months. How can the markings come off after 2 months. These are poor quality markings. These markings are relevant and needed for making babies milk using the correct water and formula. I am really disappointed that I wasted my money on 3 Avent bottles.
0
Replies (0)