Delonghi

Took my DeLonghi coffee machine in. 8 days later got quote. paid same day.2 weeks later i had to call them to ask when it would be ready. told i could pick up on Friday Thenreceived a mail saying sorry Saturday. Went on Saturday. After waiting 45 min they bought me a mixer!!!! said I bought in coffee machine. Sorry but we can't find it. Phoned an hour later saying they had found it and I could come back. Said thanks but have wasted 3 hours of my Saturday already. They said they will deliver following Wednesday. Delivered. Despite paying R3000 all the problems and warnings were still on the machine. I took it back. They said sorry. I waited. 3 days later they said come get it. I said I have been to you 3 times already, you deliver. \yes they said. Phoned on Friday 11 April to confirm they were delivering. Confirmed they said. Nothing. Went back for the 4th time to pick up today. Sadly Delonghi have given them the rights to repair their machines, along with philips, kenwood etc. Avoid buying these brands as repairs are shoddy and service ****