Excellent personalize friendly service

I would like to leave a review for Philtec Services t/a ServiceTec. Especially the Customer Care Manager Mr Maxwell Mhlanga. I bought a Ariete cordless vacuum machine and needed another battery as the machine worked so well. I was referred to Maxwell Mhlanga who went out of his way and over and above his duties to find me one. Besides giving me a discounted price, he couriered the battery at no charges. The first battery sent was not compatible with my vacuum cleaner, however Maxwell Mhlanga made every effort to find me one. Again the correct compatible battery was couriered without any charges. This is the after sales service one yearn for after every equipment purchase. Maxwell Mhlanga was in constant contact with me and I was kept updated all the time. He put me at ease with his undertaking that he will fulfil my request. And he did. I am hooked and will surely buy any equipment Philtec t/a ServiceTec is agent for. It just gives me peace of mind! Thank you Max! #BlackFriday