1 reviews | Active since Member
Am writing this review to let you know of my experience at Philwest Volkswagen Somerset West branch well I must say you got yourselves a hell of team player there apologies for my language. This player is Rudie from day 1 he made me feel welcomed the day I sent my request for quote for T-Cross, his fast response to my request made me feel special as customer, he gave me a call to find out more about me and as well as for my request too. During my transition I experienced some difficulties with my bank in terms of being approved due affordability I wasn't unable to take T-Cros then Rudie saw me that am done and I already shared my story with him as to why I came to this branch he gave me more options and advised that no matter what he will fight for his customer until things gets right. Until I got myself approved for VW POLO VIVO 1.4 5DRS UMSWENKO.
He made sure am taken care to every step of the transaction and even assisted me packing my trailer on Sunday cause I was going to PE that day it's something I will never forget going an extra mile for his client ??☺️☺️which I arrive safe at PE on Monday morning around past 2am in PE. Thank you so much Rudie for your service, for going an extra mile and giving me snack while I was your place since I told you that I haven't eaten the whole day yet but you offered me some before I hit the road. Well we need people like you in our lives as clients again not forget Edna as well thank you for your corporation until we meet again Rudie.