Forceful Sales Tacktics

Good day,

I recently applied for a car, when the wrong quote was submitted for financing without my consent.

The figures was sent for monthly payments which I approved the monthly installment and rate without them disclosing all the figures as I assumed it was the quote we agreed upon and told the consultant to go forward with the transaction via email.

The next morning I called to stop the transaction after it was revealed that the wrong quote was submitted and that the end total had increased with a R30 000. The sales person Zani Nieuwoudt still tried to force the deal on me, even sent me accessories cancellation invoices after I instructed them telephonically that I withdrew.

I informed the Sales Manager Dean Schewitz that I find this behaviour unethical as not all information was disclosed and that I never signed any contract.

I am loading complaints on every complaint internet site, informing you, the Ombudsman and are willing to take legal steps with this mockery.

Please assist by addressing this unprofessionalism at Philwest Somerset West Cape Town.

Regards Jean